Contact TuCaraDeCartel and write clearly and precisely the subject for whom you contact us in order to provide you with a good support service.
Important note: Please never include any link in your message to contact us. All messages with links are automatically deleted by our anti-spam protection system, this means that if you send a link, we will never see the message and the effects related to this are your responsibility.
We work hard to deliver solutions in the shortest time possible, so we kindly ask you to help us with your patience.
In the event that you have any difficulty with an order, we ask that you add the order number to make it easier for us to process your request.
In addition, you can provide any other information that you consider useful to get it on track quickly.
Thank you very much for contacting customer service, you will receive information related to your request within the next 24 hours.
Therefore, we kindly ask you not to duplicate the request to avoid further processing delays than normal.
You can check our policies section.